Prices have a leverage effect on firm profits. Prices, however, have also an impact on customer's perceived price fairness and thus indirectly on firm's bottom line. A growing body of literature shows this. Papers on the level of the fair price, however, are rather scarce. Based on different...

Prices have a leverage effect on firm profits. Prices, however, have also an impact on customer's perceived price fairness and thus indirectly on firm's bottom line. A growing body of literature shows this. Papers on the level of the fair price, however, are rather scarce. Based on different...

Online reviews have profound impacts on firm success in terms of sales volume and how much customers are willing to pay, yet firms remain highly dependent on customers' voluntary contributions. A popular way to increase the number of online reviews is to use product testing programs, which offer...