El Dardery, Ola I. S.; Gomaa, Ismail; Rayan, Adel R. M.; … - In: Business Systems Research (BSR) 14 (2023) 1, pp. 112-130
Solution (Fuzzy TOPSIS). Methods/Approach: Three research instruments were distributed to kaizen experts to allocate kaizen … benefits into the four BSC perspectives. The best measures of kaizen benefits were determined by employing the Fuzzy TOPSIS … BSC perspectives, and the best measure for each kaizen benefit was chosen using fuzzy TOPSIS. Conclusions: The research …