Thien Le; Ho, Thanh; Nguyen, Van-Ho; Le, Hoanh-Su - In: Journal of Hospitality and Tourism Insights 7 (2024) 3, pp. 1435-1455
net promoter score (NPS), graph model and latent Dirichlet allocation (LDA), based on natural language processing (NLP … trends. Originality/value The novelty in this study is the integration of three models, including NPS, graph model and LDA …