The web has brought to the business world an inexpensive way of distributing corporate information to employees, business partners and customers. The term intranet describes a closed computer network built upon World Wide Web technology in which access is restricted to a particular group of...

This paper focuses on the user and human‐computer interaction (HCI) aspects of the research based on the Okapi text retrieval system. Three experiments implementing different approaches to query expansion are described, highlighting the close relationship between the system’s functionality...

The user interface is defined as the link between the computer and the user. With organizations striving to increase productivity, focus must be shifted from the capabilities of the machine to the ability of the user. Research has shown that the use of the graphic user interface leads to a...

Like many operations research models, ambulance location models suffer from lack of practical implementation by those who could benefit from them. A major obstacle to adoption of such models is the emphasis their developers place on abstract mathematical principles, which overshadow the...