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  • Search: subject:"Handling strategies"
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Action space design 1 Arbeitsverhalten 1 Beziehungsmarketing 1 Business ethics 1 Consumer behaviour 1 Customer incivility 1 Customer misbehaviour 1 Customer satisfaction 1 Customer service 1 Decision 1 Deep reinforcement learning 1 Dienstleistungsmanagement 1 Dienstleistungsqualität 1 Double Dueling DQN 1 Dynamic on-demand crowdshipping 1 Economic ethics 1 Einzelhandel 1 Emotion 1 Entscheidung 1 Ethical decision making 1 Ethical organisation 1 Ethical problem 1 Ethics 1 Ethik 1 Frontline employees 1 Handling strategies 1 Hard constraint handling strategies 1 Konsumentenverhalten 1 Kundenservice 1 Kundenzufriedenheit 1 Local search embedding 1 Logic of appropriateness 1 Middle manager 1 Negative emotions 1 Phubbing 1 Problem-handling strategies 1 Qualitative study 1 Relationship marketing 1 Retail 1 Retail trade 1
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Undetermined 3
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Article 3
Type of publication (narrower categories)
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Article in journal 3 Aufsatz in Zeitschrift 3
Language
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English 3
Author
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Farazi, Nahid Parvez 1 Fellesson, Markus 1 Hiekkataipale, Minna-Maaria 1 Lämsä, Anna-Maija 1 Salomonson, Nicklas 1 Tulabandhula, Theja 1 Zou, Bo 1
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Published in...
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Journal of business ethics : JOBE 1 Journal of retailing and consumer services 1 Transportation research / E : an international journal 1
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ECONIS (ZBW) 3
Showing 1 - 3 of 3
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Dynamic on-demand crowdshipping using constrained and heuristics-embedded double dueling deep Q-network
Farazi, Nahid Parvez; Zou, Bo; Tulabandhula, Theja - In: Transportation research / E : an international journal 166 (2022), pp. 1-26
Persistent link: https://www.econbiz.de/10014225750
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It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus; Salomonson, Nicklas - In: Journal of retailing and consumer services 54 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
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What should a manager like me do in a situation like this? : strategies for handling ethical problems from the viewpoint of the logic of appropriateness
Hiekkataipale, Minna-Maaria; Lämsä, Anna-Maija - In: Journal of business ethics : JOBE 145 (2017) 3, pp. 457-479
Persistent link: https://www.econbiz.de/10011757878
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