Reuter, Muriel; Kirchhoff, Britta Marleen; Franke, Thomas; … - In: Zeitschrift für Arbeitswissenschaft 79 (2025) 3, pp. 402-432
AI systems are becoming increasingly complex and human-like, and we interact with them more and more frequently. How does perceived human-likeness affect trust in AI systems? And what makes AI systems appear human in the first place? In a scoping review, we first examined the relationship...