Vu, Thao Phuong; Nguyen Duong Tuan - In: Journal of Trade Science 13 (2025) 2, pp. 87-109
This study aims to identify the dimensions that represent e-logistics service quality (e-LSQ) in e-commerce from the perspective of Generation Z customers in Vietnam. Additionally, it seeks to evaluate the impact of these dimensions on repurchase intention, including their indirect effects...