Digital transformation is key to Europe's future prosperity and competitiveness. Increased digitalisation brings immense opportunities, however, digital services can also expose everyone, especially children and young people, to risks. That's where the network of Safer Internet Centres (SICs),...

Digital transformation is key to Europe's future prosperity and competitiveness. Increased digitalisation brings immense opportunities, however, digital services can also expose everyone, especially children and young people, to risks. That's where the network of Safer Internet Centres (SICs),...

This study analyses the intensity of competition in the online payment sector in the EEA, with a focus on 14 countries. For the purpose of the study, online payments refer to electronic payments made by consumers to merchants for goods and services purchased online. A novel database allows to...

This study aims to investigate how small and medium enterprises (SMEs) in developing countries can leverage customer relationship management (CRM) for business growth. It extends the Technology-Organization-Environment (TOE) framework by incorporating digital leadership and examining its role in...