Smart government uses smartphones to provide services to beneficiaries. Organizations face huge obstacles in their attempts to create an efficient methodology for smart government transformation because of the need for successful strategies. Enterprise resource planning and cloud computing are...

Intense technological advancements and market liberalization have intensified competition in the telecommunication industry, challenging established operators to innovate continuously. This study investigates how transformational leadership drives creativity and innovation and, consequently,...

Context: In Switzerland, about two-thirds of young people start dual vocational education and training (VET) at around 15 years of age. Research shows that they are challenged in many ways during this phase of their lives and are therefore particularly vulnerable. Thus, supporting the transition...

This study aims to assess the perceived quality of telecommunication services in Portugal and examine how governance practices influence organizational performance, addressing the lack of empirical evidence on service quality gaps in the Portuguese telecommunications sector. Specifically, it...

This paper explores the current state, trends, and possible futures of the telecommunication ecosystem in Italy, outlining strategies for development. We adopt a combined methodology, integrating participatory scenario building through the Nominal Group Technique with a structured literature...

Axon Consulting assesses in this study the costs of mobile telecommunication networks in each of the 30 EU/EEA countries1 . The assessment is based on Axon's Bottom-up Long-Run Incremental Cost (BULRIC) model, developed thanks to the collaboration from National Regulatory Authorities and telecom...

Die Studie analysiert die rechtlichen Rahmenbedingungen zur ökologischen Nachhaltigkeitsberichterstattung europäischer Telekommunikationsunternehmen. Die Berichterstattung ist nicht nur ein Instrument der Transparenz, sondern auch in weiten Teilen eine rechtliche Verpflichtung, die durch...

This paper examines the effects of the introduction of mobile number portability (MNP) using data from Uruguay. MNP allows customers to switch mobile providers while retaining their phone number, thereby reducing switching costs and potentially enhancing competition. Our analysis reveals that...