This paper investigates how retail broadband prices, choice and quality are changing over time. Using a dataset containing daily observations of plans offered in Ireland from 2007 to 2013, this paper applies hedonic modelling techniques to observe the changing pricing of service characteristics....

Drawing on institutional theory, this paper is aimed at providing further understanding and explanation to the Ghanaian telecom industry today. In particular the research sought to determine: how the industry was governed from the pre-reformation to the reformation period; the process of...

Mobile telecommunications markets are an important part of the European Commission’s strategy for the completion of the European Union Digital Single. The use of mobile telecommunications - particularly mobile data access - is growing and becoming an increasingly important input for the...

This paper presents an analysis of the roles and performances of the major public enterprises (MPEs) from the energy, transportation, communication and construction sectors in Turkey between 2005 and 2013. The recent governmental policy towards the PEs presents differences based on sectors. The...

This paper estimates the impact of entries and mergers on the price of mobile voice services in a panel database of 27 European Member States between 2003 and 2010. Our difference-in-differences econometric methodology exploits the variance in different structural changes between countries to...

This study highlights the contribution of the role of social media in supporting customer involvement for service innovation. It is commonplace that many service firms and processes have characteristics that differ from manufacturing. Analyzing the literature, we note that there are many...