Herm, Lukas-Valentin; Janiesch, Christian; Helm, Alexander - In: Information Systems and e-Business Management 21 (2022) 1, pp. 1-35
Robotic process automation is a disruptive technology to automate already digital yet manual tasks and subprocesses as well as whole business processes rapidly. In contrast to other process automation technologies, robotic process automation is lightweight and only accesses the presentation...