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  • Search: subject:"Information Technology Infrastructure Library"
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Year of publication
Subject
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IT infrastructure library 36 Informationstechnik 28 Unternehmen 17 Informationsmanagement 14 IT management 12 IT service provider 12 IT-Dienstleister 12 IT-Management 12 Information management 10 Information technology 10 Prozessmanagement 10 Dienstleistung 8 Dienstleistungsangebot 8 Servicepolitik 8 Business process management 7 Standardisierung 7 Standardization 7 Service management 6 information technology infrastructure library 6 Deutschland 5 Dienstleistungsmanagement 5 IT infrastructure library V3 5 IT service management 5 ITIL 5 Economics 4 ITSM 4 Kundenorientierung 4 Management 4 COBIT 3 Dienstleistungsqualität 3 Germany 3 Implementierung 3 Information technology infrastructure library 3 Lean Management 3 Lean management 3 Manasgement information systems 3 Organizational change 3 Service quality 3 Verwaltung 3 configuration management 3
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Online availability
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Undetermined 9 Free 3 CC license 1
Type of publication
All
Book / Working Paper 43 Article 13
Type of publication (narrower categories)
All
Article in journal 10 Aufsatz in Zeitschrift 10 Thesis 4 Collection of articles of several authors 3 Sammelwerk 3 Graue Literatur 2 Hochschulschrift 2 Non-commercial literature 2 Arbeitspapier 1 Article 1 Bibliographie 1 Conference proceedings 1 Dissertation u.a. Prüfungsschriften 1 Konferenzschrift 1 Working Paper 1 case-report 1 research-article 1
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Language
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German 34 English 15 Undetermined 7
Author
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Dauer, Monika 5 Bick, Markus 2 Bock, Ingo 2 Brenner, Walter 2 Börgmann, Kathrin 2 Hochstein, Axel 2 Iden, Jon 2 Klietmann, Markus 2 Moeller, Robert R. 2 Moser, Ulrich 2 Olbrich, Alfred 2 Renner, Bernhard 2 Schlotter, Thorsten 2 Schmid, Daniel 2 Schäfer, Daniel 2 Shilenge, Musa 2 Telukdarie, Arnesh 2 Vogt, Walter 2 Zarnekow, Rüdiger 2 Ahmad, Norita 1 Alhilali, Azza 1 Andenmatten, Martin 1 Belgodere, Brian M. 1 Bonk, Markus 1 Brandes, Henrich 1 Breiter, Andreas 1 Buchsein, Ralf 1 Cannon, David L. 1 Chen, Li-wei 1 Chin, Kai-Yi 1 Chiu, Nan-Hsing 1 Disterer, Georg 1 Ehn, Fabian 1 Ehrentreich, Hans P. 1 Ehrentreich, Hans Peter 1 Eikebrokk, Tom R. 1 Eikebrokk, Tom Roar 1 Elsässer, Wolfgang 1 Ertl, Christoph 1 Finkemeier, Frank 1
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Institution
All
AXELOS Limited 5 IT Service Management Forum Deutschland 4
Published in...
All
ESCP-EAP working paper 2 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 2 Wiley corporate F&A series 2 Business & Information Systems Engineering 1 Business Process Management Journal 1 Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung 1 Dissertationsreihe / GUC, Gesellschaft für Unternehmensrechnung und Controlling 1 Forum Hochschule 1 HMD : Praxis der Wirtschaftsinformatik 1 IT-Einsatz und Wirtschaftlichkeit 1 Information systems management 1 International journal of business process integration and management : IJBPIM 1 International journal of information systems and change management : IJISCM 1 International journal of information technology and management : IJITM 1 Journal of Enterprise Information Management 1 Journal of Industrial Engineering and Management (JIEM) 1 Journal of industrial engineering and management : JIEM 1 Serbian journal of management : an international journal for theory and practice of management science ; SJM 1 SpringerLink / Bücher 1 Wiley Corporate F&a Ser 1
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Source
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ECONIS (ZBW) 27 USB Cologne (EcoSocSci) 23 BASE 2 Other ZBW resources 2 EconStor 1 RePEc 1
Showing 1 - 10 of 56
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4IR integration of information technology best practice framework in operational technology
Shilenge, Musa; Telukdarie, Arnesh - In: Journal of Industrial Engineering and Management (JIEM) 14 (2021) 3, pp. 457-476
application case, the research concludes that an IT best practice framework i.e. the Information Technology Infrastructure Library …
Persistent link: https://www.econbiz.de/10013326247
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4IR integration of information technology best practice framework in operational technology
Shilenge, Musa; Telukdarie, Arnesh - In: Journal of industrial engineering and management : JIEM 14 (2021) 3, pp. 457-476
application case, the research concludes that an IT best practice framework i.e. the Information Technology Infrastructure Library …
Persistent link: https://www.econbiz.de/10012598939
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The cost/benefit strategic grid approach : a decision support method for design and improvement of configuration management databases
Wu, Ming-Shian; Chiu, Nan-Hsing; Chin, Kai-Yi - In: International journal of information systems and change … 13 (2022) 2, pp. 95-113
Persistent link: https://www.econbiz.de/10014318665
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Continual process improvement for itil service operations : a lean perspective
Obwegeser, Nikolaus; Nielsen, Daniel T.; Spandet, Nicklas M. - In: Information systems management 36 (2019) 2, pp. 141-167
Persistent link: https://www.econbiz.de/10012199433
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Strategising IT service management through ITIL implementation : model and empirical test
Eikebrokk, Tom R.; Iden, Jon - In: Total quality management & business excellence : an … 28 (2017) 3/4, pp. 238-265
Persistent link: https://www.econbiz.de/10011723559
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Reducing IT costs and ensuring safe operation with application of portfolio management
Mozsár Kovácsné, Alice Lívia - In: Serbian journal of management : an international … 12 (2017) 1, pp. 143-155
Large companies need to give focus on their cost components related to their information technology. Business growths is supported by their IT and hundreds or thousands of applications worldwide. Top level management needs to focus more on their information strategy and the applications they...
Persistent link: https://www.econbiz.de/10011658866
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Enabling a culture for IT services : the role of the IT infrastructure library
Eikebrokk, Tom Roar; Iden, Jon - In: International journal of information technology and … 15 (2016) 1, pp. 14-40
Persistent link: https://www.econbiz.de/10011713520
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Configuration management data base in an information and communication technology environment / T.J. Medupe.
Medupe, Tsietsi Jacob - 2009
. The company of choice in the study is Sentech, which has recently adopted some of the Information Technology … Infrastructure Library (ITIL) processes; these are service desk, incident management, and change management. The company is still in …
Persistent link: https://www.econbiz.de/10009455922
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ITIL ® V2, ITIL ® V3 und ISO/IEC 20000 : Gegenüberstellung und Praxisleitfaden für die Einführung oder den Umstieg
Wischki, Christian - 2009
Persistent link: https://www.econbiz.de/10009601193
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Lean-Informationstechnik im Finanzdienstleistungssektor : Wege zu Prozess- und Kostenoptimierung mit ITIL & Lean
Schäfer, Daniel - 2015
Persistent link: https://www.econbiz.de/10010469064
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