The advantages of using a balanced approach to measurement of overall organisational performance are well-known. We examined the effects of a balanced approach in the more specific domain of measuring innovation effectiveness in 144 small to mediumsized companies in Australia and Thailand. We...

As new and old technologies generally co-exist in the complex production methods that characterise major sectors of modern developed economies, it is important for policy makers to analyse them together in order to take full advantage of complementarities and optimise outcomes for entire...

Brisbane Airport Corporation (BAC) has recently been recognised as the world’s most efficient and customer focused privatised airport. Studying the corporate strategies and knowledge management issues faced by a company as successful as BAC holds important insights. This paper discusses four...

This conceptual paper investigates how the metaphorical use of concepts from complexity theory may impact the way we think about human resource management theory and practice. The concepts of fractal, strange attractor and quantum self, borrowed from complexity theory are presented. Fractal...

The aim of this paper is to provide a better understanding of the evolution of small firm performance. We do so by studying performance changes on a two dimensional "growth– profitability performance space". It is well established that both growth and profitability are important dimensions of...

The purpose of this book chapter is to present empirical findings and interpretations concerning the role of small and new firms for job creation and economic well-being from a regional perspective. More specifically, we will deal with the following questions: • Are small firms...

"Globalisation‟ and the "global knowledge economy‟ have become some of the most common "buzzwords‟ in Australian business, economic, and social sectors in the past decade. Further, knowledge service exports are a growing sector for Australia that utilise complex technical and creative...

Understanding the sources of business growth is central to both the fields of entrepreneurship and strategy. This is a logical endeavor given the positive macro-level outcomes of firm growth, such as the creation of new jobs, an increase in tax revenues, the provision of innovations, and overall...

Given the corporate pursuit of discontinuous and breakthrough change, we work to deconstruct and shed understanding on managers’ failure to formally allocate resources to entrepreneurial activities that seek to deliver disruptive innovations. Using an interpretivist approach with field data...

A review of extant literature reveals various theories on innovation, including technology push, market pull, and an organizational approach. All of these theories have been criticized for their lack of integration and inapplicability to today’s competitive environment. An integrated view of...