Villar-Guevara, Miluska; García-Salirrosas, Elizabeth … - In: Administrative Sciences : open access journal 15 (2025) 7, pp. 1-25
Virtual interactivity in marketing has evolved significantly in recent decades, becoming an essential tool for …, this research aimed to analyze the effect of virtual interactivity on customer loyalty and WOM through multiple sequential … SD = 6.0). Data were collected using a self-report form on virtual interactivity, relationship marketing, WOW, customer …