There have been at least two dominant forces at work in the realm of consumer contracting over the past several decades. One has been the rise and domination of the standard form contract, whereby merchants contract with consumers via the use of standardized, boilerplate terms and conditions...

Purpose This research investigates consumer intention to follow online community advice. Applying the technology acceptance model (TAM) to the context of online restaurant communities, the study empirically examines the effects of perceived usefulness, perceived ease of use, attitude and trust...

Congress ought not enact the American Innovation and Choice Online Act, nor the Open App Markets Act in its current form. Instead, Congress should support antitrust enforcement and consider platform rules that would protect consumers from anticompetitive practices, while allowing desirable...

Online Appendix of “Steering via Algorithmic Recommendations” Chen and Tsai (2019)This paper studies whether self-preferencing affects algorithmic recommendations on dominant platforms. We focus on the dual role of Amazon.com as a platform owner and retailer. We find that products sold by...