Purpose The purpose of this paper is to propose a novel lean management tool to provide a comprehensive and flexible evaluation model while converting customer voices into technical characteristics in lean implementations. Design/methodology/approach For this purpose, the proposed model was...

Interval type-2 fuzzy sets (T2FSs) with interval membership grades are suitable for dealing with imprecision or uncertainties in many real-world problems. In the Interval type-2 fuzzy context, the aim of this paper is to develop an interactive signed distance-based simple additive weighting...

QUALIFLEX, a generalization of Jacquet-Lagreze’s permutation method, is a useful outranking method in decision analysis because of its flexibility with respect to cardinal and ordinal information. This paper develops an extended QUALIFLEX method for handling multiple criteria decision-making...