Gomes, Jorge; Romão, Mário - In: International Journal of Information Systems in the … 10 (2018) 2, pp. 53-68
capabilities. However, the promised benefits of these investments have been difficult to monitor, implement and account for …. Benefits Management (BM) is becoming an increasingly important approach for projects which implement IS/IT investments. The … identify and monitor the benefits of IS/IT investments, and for leveraging through IS/IT the internal changes necessary to …