This study explores the impact of cybersecurity practices on supply chain performance in the Jordanian banking sector. A survey was used to obtain data from managers and customers. Data from 40 managers' and 250 digital banking customers' surveys were collected, of which 220 were valid to be...

In recent years, Jordan has increasingly strengthened its commitment to enhancing public service delivery through digital public infrastructure (DPI). DPI refers to foundational and reusable digital platforms and building blocks-such as digital ID, digital payments, and data sharing-that...

Background: The present study investigates Industry 4.0's (I4.0) impact on supply chain capabilities (SCCs), supply chain innovation (SCI), and supply chain performance (SCP). The influence of SCCs and SCI on SCP is also explored. Additionally, the mediating impacts of SCCs and SCI on the...

Refugees require assistance for basic needs like housing but local host communities may feel excluded from that assistance, potentially affecting community relations. This study experimentally evaluates the effect of a housing assistance program for Syrian refugees in Jordan on both the...

This study develops a holistic framework for assessing risks in sustainable supply chain innovation (SSCI) within Jordan's garment, textile, and leather (GTL) industry, addressing critical challenges posed by demand volatility, customer concentration, and price competition. Using multi-criteria...

Purpose: The purpose of this research is to underscore the influence exerted by organizational culture on the organizational performance of Small and Medium-sized Manufacturing Enterprises (SMEs), leveraging the mediation of Total Quality Management (TQM) interventions and benchmarking...

This article examines the role of local industrial relations, specifically workplace unions and collective bargaining, in improving the working conditions of apparel factories exporting to multinational brands and retailers. Drawing on a unique data set collected in Bangladesh, Cambodia, Haiti,...