Salajeghe, Sanjar; Nejad, Adel Soleimani; Soleimani, Samira - In: International Journal of Academic Research in Business … 4 (2014) 1, pp. 32-46
customer orientation on creation of knowledge management (KM) value chain. The results indicated that in all three dimensions … organizations. Investigation of correlation between quality management variables and KM value chain showed a higher correlation … between senior management's commitment and leadership and KM value chain. The importance of senior management's commitment and …