Decision-making is a crucial activity during the planning, design and operation of artefacts. To make a decision several alternatives must be evaluated and compared, which are tasks that require information, knowledge and expertise. A system that organises and manages the knowledge associated...

In a knowledge-based economy, it will be crucial to capture expertise and rationale in working environments of all kinds as the need develops to understand how people are working, the intuitive processes they use as they carry out tasks and make decisions and trying to determine the most...