//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundenmanagement"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
40
Relationship marketing
40
Business process management
4
Customer data
4
Kundendaten
4
Prozessmanagement
4
Data Mining
3
Data mining
3
Social Web
3
Social web
3
Betriebliches Bildungsmanagement
2
Betriebliches Informationssystem
2
Business intelligence system
2
Consumer behaviour
2
Controlling
2
Cost-benefit analysis
2
Customer satisfaction
2
Einführung
2
Employer-provided training
2
Erfolgsfaktor
2
Handel
2
Implementation
2
Inter-firm cooperation
2
Konsumentenverhalten
2
Kosten-Nutzen-Analyse
2
Kundenbindungsprogramm
2
Kundenzufriedenheit
2
Lieferkette
2
Loyalty program
2
Management control
2
Organisatorischer Wandel
2
Organizational change
2
Sales information system
2
Simulation
2
Success factor
2
Supply chain
2
Trade
2
Unternehmenskooperation
2
Vertriebs-Informationssystem
2
Beschwerdemanagement
1
more ...
less ...
Type of publication
All
Article
40
Type of publication (narrower categories)
All
Aufsatz im Buch
40
Book section
40
Language
All
German
40
Author
All
Helmke, Stefan
11
Uebel, Matthias
11
Dangelmaier, Wilhelm
4
Papenhoff, Heike
4
Birker, Benjamin
2
Bollers, Andrea
2
Busch, Axel
2
Frischkorn, Rainer
2
Hippner, Hajo
2
Langemann, Timo
2
Lübke, Karsten
2
Pepels, Werner
2
Rese, Mario
2
Schwarz, Katrin
2
Sexauer, Hagen J.
2
Stoffels, Mario
2
Wellner, Marc
2
Wilde, Klaus D.
2
Wilke, Annika
2
Wunsch, Tobias
2
Brinker, Dörte
1
Brinker-Helmke, Dörte
1
Helmke, Jan
1
Kirchner, Jens
1
Midderhoff, Sarah
1
Scherberich, John Uwe
1
Scherberich, John-Uwe
1
Schwemin, Sarah
1
Wirth, Stephan
1
more ...
less ...
Published in...
All
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
395
SpringerLink / Bücher
312
International journal of hospitality management
280
The journal of services marketing
224
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
113
Journal of hospitality marketing & management
111
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
104
Journal of retailing
102
The journal of brand management : an international journal
101
Marketing intelligence & planning
97
Psychology & marketing
96
European journal of marketing : EJM
95
Services marketing quarterly
88
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Service business
77
Springer eBook Collection / Business and Economics
77
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
International Journal of Research in Business and Social Science : IJRBS
67
more ...
less ...
Source
All
ECONIS (ZBW)
40
Showing
1
-
10
of
40
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Grundlagen und Ziele des CRM-Ansatzes
Helmke, Stefan
;
Uebel, Matthias
;
Dangelmaier, Wilhelm
- In:
Effektives Customer Relationship Management : …
,
(pp. 3-20)
.
2017
Persistent link: https://www.econbiz.de/10011599089
Saved in:
2
Best-Practice-Ansätze zur Steuerung im Direktmarketing
Helmke, Stefan
;
Uebel, Matthias
- In:
Effektives Customer Relationship Management : …
,
(pp. 53-75)
.
2017
Persistent link: https://www.econbiz.de/10011599142
Saved in:
3
CRM und Web 2.0
Scherberich, John Uwe
- In:
Effektives Customer Relationship Management : …
,
(pp. 77-96)
.
2017
Persistent link: https://www.econbiz.de/10011599144
Saved in:
4
Vertriebssteuerung durch operative CRM-Systeme : Anwendungsstand und Nutzenpotenziale in der betrieblichen Praxis
Sexauer, Hagen J.
;
Wellner, Marc
- In:
Effektives Customer Relationship Management : …
,
(pp. 99-111)
.
2017
Persistent link: https://www.econbiz.de/10011599146
Saved in:
5
CRM-Bestandsaufnahme und Nutzungsrolle im Querschnitt aktueller Trends und Entwicklungen
Birker, Benjamin
- In:
Effektives Customer Relationship Management : …
,
(pp. 113-130)
.
2017
Persistent link: https://www.econbiz.de/10011599149
Saved in:
6
Vertrauen ist alles -
Kundenmanagement
im Seminarbereich
Schwarz, Katrin
- In:
Effektives Customer Relationship Management : …
,
(pp. 133-139)
.
2017
Persistent link: https://www.econbiz.de/10011599151
Saved in:
7
Data Mining im CRM
Hippner, Hajo
;
Wilde, Klaus D.
- In:
Effektives Customer Relationship Management : …
,
(pp. 141-158)
.
2017
Persistent link: https://www.econbiz.de/10011599168
Saved in:
8
Churn Management - Herausforderungen für den Handel
Papenhoff, Heike
;
Lübke, Karsten
- In:
Effektives Customer Relationship Management : …
,
(pp. 161-170)
.
2017
Persistent link: https://www.econbiz.de/10011599191
Saved in:
9
Einführung von CRM im Unternehmen
Helmke, Stefan
;
Uebel, Matthias
;
Dangelmaier, Wilhelm
- In:
Effektives Customer Relationship Management : …
,
(pp. 195-205)
.
2017
Persistent link: https://www.econbiz.de/10011599195
Saved in:
10
Change Management in der Praxis zur Einführung von CRM
Helmke, Stefan
;
Brinker-Helmke, Dörte
;
Uebel, Matthias
- In:
Effektives Customer Relationship Management : …
,
(pp. 207-218)
.
2017
Persistent link: https://www.econbiz.de/10011599197
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->