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  • Search: subject:"Language style"
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Year of publication
Subject
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Consumer behaviour 12 Konsumentenverhalten 12 Language 11 Sprache 11 Language style 9 Communication 4 Internet marketing 4 Kommunikation 4 Online-Marketing 4 Viral marketing 4 Virales Marketing 4 Brand image 3 Brand management 3 Emotion 3 Markenführung 3 Markenimage 3 Online retailing 3 Online reviews 3 Online-Handel 3 Advertising effects 2 Beziehungsmarketing 2 Brand prominence 2 Brand trust 2 Cognition 2 Crowdfunding 2 Customer service 2 Dienstleistung 2 Dienstleistungsqualität 2 Dienstleistungssektor 2 Kognition 2 Kundenservice 2 Language accommodation 2 Language style matching 2 Relationship 2 Relationship marketing 2 Review helpfulness 2 Robot 2 Roboter 2 Service industry 2 Service quality 2
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Online availability
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Undetermined 18
Type of publication
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Article 18
Type of publication (narrower categories)
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Article in journal 17 Aufsatz in Zeitschrift 17 research-article 1
Language
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English 18
Author
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Mattila, Anna S. 3 Moradi, Masoud 3 Badrinarayanan, Vishag 2 Jakic, Ana 2 Meyer, Anton 2 Wagner, Maximilian Oskar 2 Babin, Barry J. 1 Cao, Edita 1 Chen, Haipeng 1 Choi, Sungwoo 1 Chung, Namho 1 Dass, Mayukh 1 Ding, Zhihua 1 Fan, Alei 1 Gerpott, Fabiola 1 Gong, Yixuan 1 Handke, Lisa 1 Hlee, Sunyoung 1 Kauffeld, Simone 1 Klonek, Florian 1 Koo, Chulmo 1 Kumar, Piyush 1 Lee, Hyunae 1 Leung, Daniel 1 Liu, Angela Xia 1 Liu, Canmian 1 Liu, Qing 1 Meinecke, Annika L. 1 Mou, Yupeng 1 Pfeiffer, Bruce E. 1 Shan, Minghui 1 Shen, Han 1 Su, Lixun 1 Sundar, Aparna 1 Wu, Luorong 1 Xie, Lishan 1 Xie, Ying 1 Ye, Tian 1 Zhang, Jurui 1 Zhang, Shu 1
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Published in...
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International journal of hospitality management 4 Journal of business research : JBR 2 Journal of service management 2 Group & organization management : an international journal 1 Journal of Service Management 1 Journal of business and psychology 1 Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation 1 Journal of service theory and practice 1 Journal of vacation marketing 1 Marketing intelligence & planning 1 Psychology & marketing 1 The journal of product & brand management 1 Tourism management : research, policies, practice 1
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Source
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ECONIS (ZBW) 17 Other ZBW resources 1
Showing 1 - 10 of 18
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The effect of language style in online reviews on consumers' word-of-mouth recommendations
Zhu, Zhenzhong; Zhao, Xiaowen; Shan, Minghui; Chen, Haipeng - In: Journal of service management 36 (2025) 1, pp. 75-99
Persistent link: https://www.econbiz.de/10015401047
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How to respond to negative online reviews : language style matters
Zhang, Shu; Su, Lixun; Zhuang, Weiling; Babin, Barry J. - In: Journal of service theory and practice 34 (2024) 4, pp. 598-620
Persistent link: https://www.econbiz.de/10015055440
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Complement or substitute? : a study of the impact of artificial intelligence on consumers' resistance
Mou, Yupeng; Gong, Yixuan; Ding, Zhihua - In: Marketing intelligence & planning 42 (2024) 4, pp. 647-665
Persistent link: https://www.econbiz.de/10015056891
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A brand prominence perspective on crowdfunding success for aftermarket offerings : the role of textual and visual brand elements
Zihagh, Fereshteh; Moradi, Masoud; Badrinarayanan, Vishag - In: The journal of product & brand management 33 (2024) 1, pp. 91-107
Persistent link: https://www.econbiz.de/10014485720
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Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian; Xie, Lishan - In: International journal of hospitality management 114 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
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When groups of different sizes collide : effects of targeted verbal aggression on intragroup functioning
Klonek, Florian; Gerpott, Fabiola; Handke, Lisa - In: Group & organization management : an international journal 48 (2023) 4, pp. 1203-1244
Persistent link: https://www.econbiz.de/10014368756
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The influence of language style (formal vs. colloquial) on the effectiveness of charitable appeals
Pfeiffer, Bruce E.; Sundar, Aparna; Cao, Edita - In: Psychology & marketing 40 (2023) 3, pp. 542-553
Persistent link: https://www.econbiz.de/10014290761
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Differential effects of analytical versus emotional rhetorical style on review helpfulness
Moradi, Masoud; Dass, Mayukh; Kumar, Piyush - In: Journal of business research : JBR 154 (2023), pp. 1-18
Persistent link: https://www.econbiz.de/10013468771
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The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian; Mattila, Anna S. - In: International journal of hospitality management 107 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
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Unraveling the interplay of review depth, review breadth, and review language style on review usefulness and review adoption
Leung, Daniel - In: International journal of hospitality management 97 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012820018
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