Purpose This study answers the question, “What are the learning experiences and drivers that provide CEOs with the knowledge, skills, and abilities that will allow them to lead their enterprises through crises?” Design/methodology/approach Thirty chief executive officer (CEO) interviews were...

Purpose Executives in all industries routinely tell their employees that they are the company’s most important assets. How that translates into day-to-day “asset” management culture varies by industry, country and company. The past few years have pushed questions about workforce management...

Purpose Before the author became the Director of the Human Sciences Studio, the author was aware of many studies that established the value of diverse teams – especially for innovation. In 2020, Robyn Brennaman claimed in this very journal that “the business case has long since closed about...

Purpose This paper sets out the three-year people strategy at the core of a traditional professional services firm’s ambitious plans to transform into a progressive, agile and fast-growing business. The lynchpin of its acquisitions-led and people-centred cultural transformation programme is...

Purpose Previous research has provided substantial attention to how individual-level challenging experiences lead to individual- and organization-related outcomes. This paper aims to expand existing challenging experiences theory and research by proposing a theoretical framework that addresses...