Purpose – The purpose of this paper is to describe the development of a tool to aid new product development. Design/methodology/approach – The case describes how an organization solved the problem of managing the new product development process in a way that integrates the perceptions and...

Purpose – The purpose of this paper is to describe how interruptions in organizational learning effect institutional absorptive capacity and contribute to organizational inertia. Design/methodology/approach – An exploratory model is presented as a heuristic to describe how interruptions in...

Purpose – Provides a detailed account of how a UK Primary Care Trust implemented a learning management system incorporating self‐service and e‐learning functionality. Design/methodology/approach – Case study. Written by workforce planning manager for Hertfordshire PCTs who was intimately...

Purpose – The purpose of this paper is to identify the critical driving drivers of dynamic competitive capability (DCC) from the perspective of dynamic learning mechanisms (DLM), a viewpoint that has been neglected by prior studies. This paper's implicate previous research utilizing the...

Purpose – Although the significance of the learning organization concept is recognised in innovation management, there are only a few studies on the way in which a learning orientation affects new service development (NSD) in the hotel industry in Iran. This paper aims to fill that gap....

Purpose – The purpose of this paper is to investigate born global (BG) business organizations that (from or near their founding) seek superior performance. Design/methodology/approach – The methodology is based on a multi‐case analysis of interviews conducted with five BG enterprises in...