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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Performance measurement
67
Performance-Messung
67
Quality management
43
Qualitätsmanagement
43
Firm performance
13
Unternehmenserfolg
13
Dienstleistungsqualität
12
Service quality
12
Balanced Scorecard
9
Balanced scorecard
9
Performance management
9
Performance-Management
9
Business process management
7
Prozessmanagement
7
Taiwan
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performance measurement
7
Customer satisfaction
6
KMU
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Kundenzufriedenheit
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SME
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Einführung
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Hospital
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Implementation
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Krankenhaus
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Data envelopment analysis
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Data-Envelopment-Analyse
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Industrie
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Strategisches Management
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balanced scorecard
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quality management
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Creativity
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Dienstleistungssektor
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Fuzzy sets
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Fuzzy-Set-Theorie
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Human Resource Management
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Innovation
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Kreativität
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English
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Dahlgaard, Jens Jörn
4
Dahlgaard-Park, Su Mi
3
Garengo, Patrizia
3
Biazzo, Stefano
2
Chen, Kuen-Suan
2
Elg, Mattias
2
He, Zhen
2
Idris, Fazli
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Kollberg, Beata
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Kweh, Qian Long
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Lu, Dawei
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Peljhan, Darja
2
Tomaževič, Nina
2
Zhang, Min
2
Abdullah, Mokhtar
1
Ali, Khairul Anuar Mohd
1
Alolayyan, Main Naser Fady
1
Aramyan, Lusine H.
1
Arasli, Huseyin
1
Aristovnik, Aleksander
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Asllani, Arben
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Aspinwall, Elaine
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Bagur-Femenías, Llorenç
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Baser, Onur
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Behmer, Falk
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Belvedere, Valeria
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Bento, Graziela dos Santos
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Betts, Alan
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Calerón Molina, Miguel Ángel
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Chan, Ya-hui
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Chang, Huo-Tsan
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Chang, Tsang-Chuan
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Chavan, Meena
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Chen, H. T.
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Chen, Ja-shen
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Chen, Jui-ho
1
Chen, K. S.
1
Chen, Patrick S.
1
Cheng, Shen-ren
1
Ching, Russell K. H.
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
179
SpringerLink / Bücher
176
International journal of production research
159
The international journal of productivity and performance management : IJPPM
148
Creativity and innovation management
128
International journal of production economics
126
Public performance & management review
114
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
90
International journal of hospitality management
86
The international journal of productivity and performance management
81
Omega : the international journal of management science
76
International journal of innovation management
73
Working paper / National Bureau of Economic Research, Inc.
73
Journal of business ethics : JOBE
72
Industrial marketing management : the international journal for industrial and high-tech firms
70
Measuring business excellence : the journal of organizational performance management
69
The service industries journal
63
European journal of operational research : EJOR
62
NBER working paper series
62
Springer eBook Collection
59
NBER Working Paper
58
Journal of management accounting research : JMAR
57
Technological forecasting & social change : an international journal
57
International journal of quality & reliability management
55
Management accounting research
54
Tourism management : research, policies, practice
54
Academy of Management journal : AMJ
53
International journal of business excellence
52
Business process management journal
51
Management science : journal of the Institute for Operations Research and the Management Sciences
51
International journal of business performance management
50
International journal of project management : the journal of The International Project Management Association
50
International journal of services and operations management
49
The international journal of human resource management
48
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
47
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
46
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
46
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ECONIS (ZBW)
70
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1
Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia
;
Hernández Mezquida, José Manuel
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
Saved in:
2
Testing the EFQM model as a framework to measure a company's procurement performance
Belvedere, Valeria
;
Grando, Alberto
;
Legenvre, Hervé
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 633-651
Persistent link: https://www.econbiz.de/10011854122
Saved in:
3
How does Six Sigma influence creativity and corporate performance through exploration and exploitation?
Hwang, Gee Hyun
;
Lee, Kun Chang
;
Seo, Young Wook
- In:
Total quality management & business excellence : an …
29
(
2018
)
14
,
pp. 1668-1684
Persistent link: https://www.econbiz.de/10011962120
Saved in:
4
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
5
Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance
Bento, Graziela dos Santos
;
Tontini, Gérson
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 977-995
Persistent link: https://www.econbiz.de/10011918735
Saved in:
6
Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare
Cinaroglu, Songul
;
Baser, Onur
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10011918971
Saved in:
7
Measuring the impact of soft and hard quality practices on service innovation and organisational performance
Khan, Bilal Ahmad
;
Naeem, Hummayoun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1402-1426
Persistent link: https://www.econbiz.de/10011919000
Saved in:
8
Developing a performance evaluation matrix to enhance the learner satisfaction of an e-learning system
Yu, Chun-Min
;
Chang, Huo-Tsan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 727-745
Persistent link: https://www.econbiz.de/10011883962
Saved in:
9
Total quality management and performance management systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
10
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
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