Mayer, Jörg; Winter, Robert; Mohr, Thomas - In: Business & Information Systems Engineering 4 (2012) 6, pp. 331-345
management support systems (MSS), but also have higher expectations about how they should accommodate their individual user … preferences. As a result, managers question MSS that have been developed without configuration mechanisms to accommodate their … working style, relevant MSS use cases, and different MSS access modes. The objective of this article is to reveal managers …