Sardi, Alberto; Sorano, Enrico; Tradori, Vania; … - In: International Journal of Productivity and Performance … 73 (2024) 11, pp. 270-293
/methodology/approach The authors conducted an explorative case study of a leading national health service to delineate the evolutionary path of … maturity of performance measurement of a national health service that has been motivated by international reforms and national … measurement model of a leading national health service. Originality/value The evolution of performance measurement and numerous …