The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and...

The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and...

A smart mobile device (SMD for short) has become indispensable for individuals nowadays. The most common SMD-OS (operating system) used such as Google's Android, Apple's iOS, Microsoft's Windows Phone, Nokia's Symbian, RIM's BlackBerry OS. Such OS can be installed on different brands of SMD,...