This study proposes an integrated Decision Support System (DSS) with Multi-Criteria Decision-Making (MCDM) to evaluate trainers in organizations and choose the most suitable one(s) for a training program. The clustering stage determines the most appropriate number of trainees to be assigned to a...

Internationalization makes possible the competitive development of firms. This study proposes a methodology for the selection of international markets that identifies the most favourable international destinations for the paper and paperboard export industry in Colombia. For this purpose, a set...

Chatbots are increasingly integrated into customer support systems due to recent developments in artificial intelligence. Chatbots can provide quick and tailored services to users, including employees and consumers. This paper presents a decision-making framework for chatbot selection in the...

Assessment of alternative banking systems is a difficult problem with multiple and conflicting criteria. This study proposes a multi-criteria decision-making (MCDM) model for evaluating alternative social banking systems (with no interest charges) using a T-Spherical fuzzy Decision-Making Trial...

Electronic traceability (e-traceability) is a growing trend in the agri-food industry, offering improved transparency, accountability, and reduced risk of foodborne illnesses through the use of electronic systems to trace products throughout the entire supply chain. E-traceability drivers in the...

This research addresses the challenges of multi-attribute group decision-making in a hesitant fuzzy environment, where randomness and uncertainty introduce biases into practical making choices. A probability-based double uncertain fuzzy (PDHF) algorithm is proposed to overcome these challenges....

Credit risk assessment involves conducting a fair review and evaluation of an assessed subject's solvency and creditworthiness. In the context of real estate enterprises, credit risk assessment provides a basis for banks and other fnancial institutions to choose suitable investment objects....

The logistics center concept has been discussed in the literature for over four decades. Logistics centers simplify the logistics network and have many advantages, such as lower transportation costs, an economy of scale, and integrated service capabilities. We propose a spatial multi-criteria...

The ambiguous sets have recently been proposed to represent inherent uncertainties, imprecision, and vague information. In this study, we generalize the concept of the ambiguous set to a single-valued ambiguous number (SVAN). We propose many comparison functions and operational laws for SVANs....

Robust and resilient agri-food supply chain management (AFSCM) is paramount to agribusinesses, given the many challenges and risks that this increased demand will bring in the coming decades. Interruptions caused by various risks to this crucial supply chain network, particularly in emerging...