Appointment scheduling is critical to increasing resource utilization and operational performance in various industry domains, especially healthcare. Costs to care for several serious diseases are projected to grow due to the aging population and rising drug prices. Thus, there is an urgent need...

This study presents a predictive model to be used in scheduling patients in an urban outpatient clinic. The model is based upon actual patient characteristics from a physical therapy clinic within an urban health and wellness center situated in a public university. A number of reported patients'...

Over the past several decades healthcare delivery systems have received increased pressure to become more efficient from both a managerial and patient perspective. Many researchers have turned to simulation to analyze the complex systems that exist within hospitals, but surprisingly few have...