The urgency of sustainability in aviation has led to a focus on operational activities, especially in the global supply chain of cargo airlines. This study introduces a Decision Support System (DSS) to improve Partner Relationship Management. The DSS helpspartners work toward sustainability...

Purpose Sustainable development comprises three bottom line concepts, i.e. protect environment, improve economic performance, and social performance. Business organization with only profitability as the primary objective may lead to a highly competitive market which mainly focuses on financial...