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Search: subject:"Perceived service quality"
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Dienstleistungsqualität
39
Service quality
39
Customer satisfaction
33
Kundenzufriedenheit
33
perceived service quality
20
Consumer behaviour
17
Konsumentenverhalten
17
Perceived service quality
13
Beziehungsmarketing
12
Relationship marketing
12
Higher education institution
7
Hochschule
7
Students
5
Studierende
5
customer satisfaction
5
Brand management
4
Markenführung
4
Perception
4
Quality management
4
Qualitätsmanagement
4
Structural equation model
4
Strukturgleichungsmodell
4
Wahrnehmung
4
higher education
4
Dienstleistungssektor
3
Emotion
3
Gesundheitsversorgung
3
Gesundheitswesen
3
Health care
3
Health care system
3
Hospital
3
Krankenhaus
3
Measurement
3
Messung
3
Pakistan
3
Perceived Service Quality
3
Satisfaction
3
Service industry
3
customer loyalty
3
Arbeitszufriedenheit
2
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33
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Conference paper
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English
42
Undetermined
2
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Chikazhe, Lovemore
3
Biswas, Abhijeet
2
Malik, Shahab Alam
2
Söderlund, Magnus
2
Abd Al-Aziz Hamed Al-Refaei
1
Abdul Rahim Zumrah
1
Abdulmajid Mohammed Aldaba
1
Ahmad, Mansoor
1
Ahmed, Ezaz
1
Akdere, Mesut
1
Akhtar, Farheen
1
Al Asheq, Ahmed
1
AlSayyed, Niveen M.
1
Alawneh, Afnan R.
1
Ali, Ubaid
1
Amjad, Shehla
1
Anggraeni, Adilla
1
Annamdevula, Subrahmanyam
1
Ansari, Azarnoosh
1
Anwar, Md. Aftab
1
Baakil, Driss
1
Bakeshloo, Khashayar Afshar
1
Bao, Yongchuan
1
Barnes, Stuart J.
1
Başarangil, İlke
1
Bellamkonda, Raja Shekhar
1
Berbegal-Mirabent, Jasmina
1
Bhebhe, Thomas
1
Boon Liat Cheng
1
Calabrese, Armando
1
Cham Tat Huei
1
Cho, Jihoon
1
Choi, Sunmee
1
Chowdhury, Ujjal Yaman
1
Divkoti, Mohammad Mahdi Ahmadian
1
Ebrahimi, Elham
1
Echchakoui, Said
1
Fam, Kim Shyan
1
Fattah, Fadi Abdel Muniem Abdel
1
Ghaffari, Rahman
1
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Journal of retailing and consumer services
4
Total quality management & business excellence
4
The international journal of productivity and performance management
2
African journal of economic and management studies : AJEMS
1
Eurasian business review
1
Information systems management
1
International Journal of Electronic Government Research (IJEGR)
1
International Journal of Production Economics
1
International Journal of Services, Economics and Management
1
International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA)
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of financial services management : IJFSM
1
International journal of logistics : research and applications
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of public sector management
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and operations management : IJSOM
1
International journal of trade and global markets
1
Journal of business research : JBR
1
Journal of education for business
1
Journal of global fashion marketing : JGfM
1
Journal of global marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international marketing
1
Journal of management research
1
Journal of marketing for higher education
1
Journal of modelling in management
1
Market : review for marketing theory and practice
1
Psychology & marketing
1
Services marketing quarterly
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism review : the official journal of the AIEST
1
Vision : the journal of business perspective
1
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ECONIS (ZBW)
40
RePEc
2
Other ZBW resources
2
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1
Determinants of customer-
perceived
service
quality
in higher education : the roles of job satisfaction and organizational commitment
Abd Al-Aziz Hamed Al-Refaei
;
Hairuddin Mohd Ali
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014514103
Saved in:
2
Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services : moderation of pandemic susceptibility and severity
Biswas, Abhijeet
- In:
The international journal of productivity and …
72
(
2023
)
10
,
pp. 3048-3075
Persistent link: https://www.econbiz.de/10014431874
Saved in:
3
The intricate relationships of consumers’ loyalty and their perceptions of service quality, price and satisfaction in restaurant service
Selim Ahmed
;
Al Asheq, Ahmed
;
Ahmed, Ezaz
;
Chowdhury, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 519-539
Persistent link: https://www.econbiz.de/10014321246
Saved in:
4
Fleet management system,
perceived
service
quality
and the public health sector performance in Zimbabwe
Chikazhe, Lovemore
;
Siziba, Sibonile
;
Bhebhe, Thomas
; …
- In:
International journal of public sector management
36
(
2023
)
2
,
pp. 113-129
Persistent link: https://www.econbiz.de/10014280559
Saved in:
5
Reciprocity in upward product line extensions : a longitudinal study
Cho, Jihoon
;
Janda, Swinder
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014239843
Saved in:
6
Impact of customer's emotions on online purchase intention and impulsive buying of luxury cosmetic products mediated by
perceived
service
quality
Golalizadeh, Fatemeh
;
Ranjbarian, Bahram
;
Ansari, Azarnoosh
- In:
Journal of global fashion marketing : JGfM
14
(
2023
)
4
,
pp. 468-488
Persistent link: https://www.econbiz.de/10014373505
Saved in:
7
Augmenting bank service quality dimensions : moderation of perceived trust and perceived risk
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
The international journal of productivity and …
72
(
2023
)
2
,
pp. 469-490
Persistent link: https://www.econbiz.de/10014307496
Saved in:
8
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
9
Study on the steady state of the propagation model of consumers'
perceived
service
quality
in the community group-buying
Li, Jianfei
;
Li, Bei
;
Shen, Yang
;
Tang, Kun
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013169620
Saved in:
10
Promotion of
perceived
service
quality
through employee training and empowerment : the mediating role of employee motivation and internal communication
Chikazhe, Lovemore
;
Nyakunuwa, Esthery
- In:
Services marketing quarterly
43
(
2022
)
3
,
pp. 294-311
Persistent link: https://www.econbiz.de/10013352803
Saved in:
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