Search Results - subject:"Perceived service value"

From a functional service to an emotional ‘saviour’ : a structural analysis of logistics values for in-home consumers

Li, Ting; Cai, Lanhui; Liu, Yanfeng; Yuen, Kum Fai; … - In: Journal of retailing and consumer services 78 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015084909

Improving upselling revenue : a longitudinal field study

Cho, Jihoon - 2025

Persistent link: https://www.econbiz.de/10015373280

The influence of library service quality, library image, place, personal control and trust on loyalty : the mediating role of perceived service value and satisfaction

Malik, Shahab Alam; Fatima, Taqdees; Jia, Yong; Pannu, Hina - In: International journal of quality & reliability management 41 (2024) 4, pp. 1111-1129

Persistent link: https://www.econbiz.de/10014520399

Relationship assessment of perceived quality, perceived value, hospital image and patient satisfaction with respect to health services

Upamannyu, Nischay Kr.; Singh, Aditya Pratap; Gupta, Rajesh - In: International journal of trade and global markets 15 (2022) 2, pp. 201-216

Persistent link: https://www.econbiz.de/10013258365

Transport service quality and perceived service value : an international comparative survey in European and Indian context

Ramu, Naveen Bangalore; Gurtoo, Anjula - In: International journal of comparative management 2 (2019) 1, pp. 7-32

Persistent link: https://www.econbiz.de/10012117678

Value Judgements and Continuing Education

Geertshuis, Susan; Krickl, Otto - In: International Journal of Management, Knowledge and Learning 2 (2013) 1, pp. 123-141

This article examines the perceived value of continuing education courses and discusses how value is related to satisfaction, value for money judgements and willingness to pay for education. Data was collected through an online survey at four universities in two nations. A four-factor value...

Persistent link: https://www.econbiz.de/10010784038

Drivers of customer loyalty and word of mouth intentions : moderating role of interactional justice

Saleem, Muhammad Abid; Yaseen, Asif; Wasaya, Allah - In: Journal of hospitality marketing & management 27 (2018) 8, pp. 877-904

Persistent link: https://www.econbiz.de/10011957277

Value judgements and continuing education

Geertshuis, Susan; Krickl, Otto C. - In: International journal of management, knowledge and … 2 (2013) 1, pp. 123-141

Persistent link: https://www.econbiz.de/10010342063

Adding clicks to bricks : a study of the consequences on customer loyalty in a service context

Fernández-Sabiote, Estela; Román, Sergio - In: Electronic commerce research and applications 11 (2012) 1/6, pp. 36-48

Persistent link: https://www.econbiz.de/10009730288

Continuing Education Services: Perceived Service Value and Related Constructs

Krickl, Otto; Geertshuis, Susan - International School for Social and Business Studies, …

This article examines the perceived service value and related constructs such as satisfaction and willingness to pay … research results, a conceptual framework for the measurement of perceived service value was developed for the special situation … construct of perceived service value in four value dimensions. Significant differences across nations are highlighted and the …

Persistent link: https://www.econbiz.de/10010552579