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  • Search: subject:"Perceived task complexity"
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Beziehungsmarketing 1 Consumer behaviour 1 Enjoyment 1 Intention to return 1 Konsumentenverhalten 1 Perceived task complexity 1 Performance 1 Relationship marketing 1 Social presence 1 Technology-facilitated chat 1 Website 1 Website anxiety 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Xu, Jingjun 1
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 1
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ECONIS (ZBW) 1
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Retaining customers by utilizing technology-facilitated chat : mitigating website anxiety and task complexity
Xu, Jingjun - In: Information & management : the internat. journal of … 53 (2016) 5, pp. 554-569
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