Urbach, Nils; Smolnik, Stefan; Riempp, Gerold - In: Business Process Management Journal 17 (2011) 5, pp. 829-845
employee portal. The performance‐based analysis emphasizes the significance of collaboration quality to improve an employee … theory is the empirical validation of a model for investigating employee portal success. The performance‐based analysis … highlights its practical usefulness by means of a performance‐based analysis. …