The Balanced Scorecard (BSC) has by now achieved great attention in Denmark but no large surveys exists concerning the motives for implementing the BSC in Denmark. A questionnaire survey of 53 respondents from Danish medium-sized and large manufacturing companies showed that areas such as...

The Balanced Scorecard (BSC) has by now achieved great attention in Denmark but no large surveys exists concerning the motives for implementing the BSC in Denmark. A questionnaire survey of 53 respondents from Danish medium-sized and large manufacturing companies showed that areas such as...

In todayÕs rapidly changing sales environment, successful salespeople must acquire skills that give them a competitive advantage. Emotional intelligence (EI), defined as perceiving, interpreting, and reacting to oneÕs own and othersÕ emotions, is offered as one critical skill that will allow...