The new generation of network-based organizations has triggered the emergence of distributed and more complex contexts for the analysis of firms' strategies. This gradual change in the way we understand enterprises has induced radical evolutions on the Quality Management domain. As a...

In an evolving, highly turbulent and uncertain socio-economic environment, organizations must consider strategies of systematic and continuous integration of innovation within their business systems, as a fundamental condition for sustainable development. Adequate methodologies are required in...