Schaschek, Myriam; Gwinner, Fabian; Neis, Nicolas; … - In: Information Systems and e-Business Management 22 (2024) 3, pp. 457-500
Past generations of BPM involved the efficient and effective management of business processes. Yet, we currently face a turning point. The technological facets of data-driven BPM add complexity to traditional BPM applications. As a result, organizations face intended and unintended...