Business Process Reengineering & Total Quality Management both aim to increase organizational efficiency, but attempt to do this through very different means. The purpose of this paper is to compare two approaches to the management of organizational change, BPR and TQM. In order to achieve this...

This study systematically reviewed 213 research articles under the topic of environmental sustainability in operations management studies. We first provided descriptive statistics of these paper by distribution of journal, year, article type, research method, country, and contribution unit. We...

The United States Congress in 1987 voted to enact the Malcolm Baldrige National Quality Award with the goal of encouraging U.S. businesses and other types of organizations to approach and deploy effective quality processes in the delivery of their products and services. The Malcolm Baldrige...

We examine deadlines-induced behavior using large-scale, high frequency data on about 5 million U.S. patents and published applications. We motivate the study with a model of rational agents facing discontinuous incentives around deadline thresholds, without using time-inconsistent preferences...

With the continuous updating in the technologies used in manufacturing Operations in terms of automation, IT services, Inventory management software, CAD, CAM etc. the study of IT enables Operations Management becomes important. This study aims to study the recent trends in terms of IT...

The paper is devoted to the analysis of the role of integrated communications in business processes. We consider integrated communication as the meta-activity that pervades all spheres of society's existence. The importance of integrated communication in an organization is determined by the fact...

The purpose of this paper is to develop an approach to analyze and improve business processes of a service supply chain (SSC), through a real case study. Within this framework, the paper suggests an approach based on the DMAIC (Define-MeasureAnalyze-Improve-Control) method of Six Sigma - that...

The single machine coupled task scheduling problem includes a set of jobs, each with two separated tasks and there is an exact delay between the tasks. We investigate the single machine coupled task scheduling problem with the objective of minimizing the makespan under identical processing time...

Bank plays a vital role in the economy due to the function play by bank as financial intermediaries that link both surplus unit and deficit unit. As bank also has a control over the supply of the money, bank is known to be one of the stimuli that can stimulate the economic development of the...

Business process management (BPM) is a worldwide spread holistic management discipline which increases organizational performance by managing its business processes. A number of researchers indicate the need for further examination of the role of organizational culture in BPM and its maturity....