Zaheer, Arshad; Rehman, Kashif ur; Saif, M. Iqbal - Volkswirtschaftliche Fakultät, … - 2008
twofold. The first section focuses on developing and validating a business process efficiency scale. Prior literature informs … inefficiency of the overall business processes in the organization. The results of the study show that business process efficiency …, along with modifying other items to fit with the local culture. We subsequently examined the impact of business process …