Search Results - subject:"Prozessmanagement"

The value addition of Healthcare 4.0 loyalty programs : implications for logistics management

Vieira, Maria João; Ramos, Ana; Amaral, João - 2026

Background: Digital transformation is reshaping healthcare operations, with loyalty programs increasingly used to strengthen patient engagement and streamline administrative workflows. However, fragmented information systems and manual verification routines continue to create bottlenecks,...

Persistent link: https://www.econbiz.de/10015612391

Reproducibility standards for lean maturity models : design guidelines for logistics operations

Mirihagalla, Padmaka; Vastag, Gyula - 2026

Background: Lean management has been widely adopted, particularly in logistics operations. Achieving lean is not a discrete intervention but a continuous process of maturing in the integration of processes, work systems, and organizational capabilities within a coherent management philosophy....

Persistent link: https://www.econbiz.de/10015667106

Adapting sales and operations planning to dynamic and complex supply chains

Kalla, Christian; Scavarda, Luiz Felipe; Caiado, … - 2026

Persistent link: https://www.econbiz.de/10016062976

A multi-objective open shop model for optimizing scheduling in automotive repair shops

Behbahani, Mohammad; Izadbakhsh, Reza; Izadbakhsh, … - 2026

Warranty and after-sales services have become increasingly critical due to their significant cost implications for both manufacturers and consumers. Efficient scheduling in automobile repair shops plays a key role in enhancing customer satisfaction while minimizing operational inefficiencies....

Persistent link: https://www.econbiz.de/10015654297

IT operating models : a systematic review of academic and practitioner literature

Suleman, Muhammad; Pekkola, Samuli; Ralyté, Jolita; … - 2026

Persistent link: https://www.econbiz.de/10015591982

Optimizing state aid processes during COVID-19 in the Slovak Republic : model, simulation, and savings

Šindleryová, Ivana Butoracová; Cíbik, Lukáš; … - 2026

The COVID-19 pandemic exposed significant vulnerabilities in public-sector administrative capacity, particularly in the implementation of crisis-related state aid schemes. Under conditions of extreme workload, time pressure, and legal constraints, administrative processes became critical...

Persistent link: https://www.econbiz.de/10015628659

Alignment in mature ecosystems : an iterative process of interorganizational influence

Paavola, Lauri; Gawer, Annabelle; Hänninen, Mikko - 2026

Persistent link: https://www.econbiz.de/10015638658

Productivity optimization through the implementation of schedule and cost management based on the PMBOK Guide - case study shipyard - chimbote 2024

Pulido-Ramirez, Christian; Iparraguirre-Villanueva, Orlando - 2026

In an industry as competitive as ship repair, it is essential to outperform other shipyards. For a shipyard to be competitive and profitable, its management must continuously monitor and improve productivity, meet deadlines, and reduce costs. However, traditional project planning methods can...

Persistent link: https://www.econbiz.de/10015639612

Client Walk-Through : Assessment of the Business Processes of Ukraine’s State Employment Service

Von Lenthe, C. - 2026

This report evaluates the service delivery chain of Ukraine’s State Employment Service (SES), focusing on business processes and client experience from outreach through monitoring and evaluation. Using interviews, field visits, and policy reviews, the analysis examines five stages: outreach,...

Persistent link: https://www.econbiz.de/10015656072

Quantifying transparency in production logistics : an improved process modelling technique for supporting digital transformation

Bóna, Krisztián; Molnár-Major, Petra - 2026

Background: Production systems are complex environments where logistics processes play a crucial role alongside manufacturing. Although the digitalisation of value-creating processes is increasingly important, production-supporting logistics activities are often missing from digital models....

Persistent link: https://www.econbiz.de/10015647670