Kumar, Rakesh; Jain, Narendra Kumar; Som, Bhupernder Kumar - In: Operations Research and Decisions 3 (2014), pp. 45-58
referred to as feedback customers. Kumar and Sharma [7] take this situation into account and study an M/M/1/N feedback queuing … system with retention of reneged customers. They obtain only the steady-state solution for this model. In this paper we …