Recommender systems are indispensable in e-business due to the extensive product range and the large number of niche articles. Collaborative filtering (CF) algorithms play a central role in generating personalised recommendations. There are numerous CF approaches in the literature that have...

Operational alignment, defined as the alignment between business processes (BPs) and information systems (ISs), is essential for ensuring that IS capabilities effectively support organizational operations. Despite extensive efforts, existing approaches to operational alignment remain constrained...

Platforms that provide product recommendations to consumers, such as marketplaces like Amazon or online travel agencies like Expedia, govern a substantial part of transactions in many markets. In addition to selling via platforms, most firms, however, also operate a direct channel. This paper...

In recent years, online shopping is one of the routine parts in people’s life. It is convenient and takes less effort to purchase it. Regarding the increasing revolution of e-commerce businesses, recommendation engine plays a crucial role in them. Recommendation engines are very popular and...

Recommendation-based communication plays a pivotal role in consumer choices. From human sources to electronic word of mouth or different types of recommender systems, recommendations help consumers adopt or reject leads, and can be highly beneficial for organizations. In view of its relevance...