Cloud computing has become an emerging technology that offers services based on the pay-as-usage model. The cloud provides several advantages, but these advantages come with challenges, such as reducing Service Level Agreement (SLA) violations, efficient resource utilization, reducing energy...

Assistant Conversational Agents (chatbots) are becoming increasingly complex and sophisticated since they are enabled to understand and respond to human language. Chatbots have varying organizational functions, from customer support to personal assistance, and have dominated the digital market...