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Subject
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Betriebliche Wertschöpfung 1 Beyond offering value propositions 1 Beziehungsmarketing 1 Customer centricity 1 Customer integration 1 Customer value 1 Dienstleistung 1 Dienstleistungsmarketing 1 Kundenintegration 1 Kundenwert 1 Lieferantenmanagement 1 Marketing theory 1 Marketingtheorie 1 Reinenting marketing 1 Relationship marketing 1 Service logic 1 Service-Dominant Logic 1 Service-dominant logic 1 Services 1 Services marketing 1 Supplier relationship management 1 Value co-creation 1 Value creation 1
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Type of publication
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Article 1
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1
Author
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Grönroos, Christian 1 Gummerus, Johanna 1
Published in...
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Managing service quality : MSQ ; an international journal 1
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ECONIS (ZBW) 1
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The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian; Gummerus, Johanna - In: Managing service quality : MSQ ; an international journal 24 (2014) 3, pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
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