Search Results - subject:"Repurchase Intention"

The antecedents of repurchase intention in Indonesian e-commerce marketplace customers during the COVID-19 pandemic with age as a moderating variable : a study on e-commerce market...

Dewi, Ayu Savitri; Rohman, Fatchur; Hapsari, Raditha - 2022

Persistent link: https://www.econbiz.de/10013406926

How political identity shapes customer satisfaction

Fernandes, Daniel; Ordabayeva, Nailya; Han, Kyuhong; … - In: Journal of marketing 86 (2022) 6, pp. 116-134

Persistent link: https://www.econbiz.de/10013438834

Study on the impact of fresh food e-commerce logistics service quality on customer satisfaction, customer trust, and repurchase intention

Zhou, Huizhuo; Xing, Xiaoyu - In: Journal of international trade & commerce 18 (2022) 5, pp. 19-35

Persistent link: https://www.econbiz.de/10013483278

Factors affecting satisfaction and intention to repurchase retail banking services in Vietnam

Dao Cam Thuy; Nguyen Ngoc Quang - In: Cogent business & management 9 (2022) 1, pp. 1-20

trust on customer satisfaction and repurchase intention RB services of commercial banks in Vietnam. Survey results of 605 …

Persistent link: https://www.econbiz.de/10014442739

Relational benefits as predictors of relationship quality outcomes in online retailing

Maduku, Daniel K.; Mathaba, Ryan L. - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10014306932

Effects of psychological variables on the relationship between customer participation behavior and repurchase intention : customer tolerance and relationship commitment

Kim, Soo-Jeong; Hyun, Byung-Hwan - In: Economies : open access journal 10 (2022) 12, pp. 1-17

The inseparability of the production and consumption of services without quality control makes it difficult to fully meet the diverse needs of customers. Despite a company's continuous efforts to satisfy customers with perceived quality aimed at service success, if the customers' expectations...

Persistent link: https://www.econbiz.de/10013499845

An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry

Majeed, Mohammed; Asare, Charles; Fatawu, Alhassan; … - In: Cogent business & management 9 (2022) 1, pp. 1-19

social media on repurchase intention in the hospitality industry. The study was conducted on social media because, it is the … creation) were found to significantly influence repurchase intention. Finally, two dimensions of engagement (contribution and … consumption) were found to mediate the relationship between customer satisfactions and repurchase intention. The study is among …

Persistent link: https://www.econbiz.de/10014420386

The influence of consumer confusion on the repurchase intentions of hotel guests : the role of brand loyalty and customer satisfaction

Baykal, Muhammed; Ayyildiz, Ahu Yazici; Koc, Erdogan - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4338-4356

Persistent link: https://www.econbiz.de/10015152947

Online customer experience : a review and research agenda

Goyal, Mehak; Deshwal, Pankaj - In: International journal of internet marketing and … 20 (2024) 3/4, pp. 229-271

Persistent link: https://www.econbiz.de/10015065532

Brand equity, trust, word-of-mouth and repurchase intention nexus : a hierarchical structural model

Oppong, Peter Kwasi; Owusu, Joseph; Ansah, Martin Owusu; … - In: African journal of business & economic research : AJBER 19 (2024) 4, pp. 361-386

Persistent link: https://www.econbiz.de/10015329591