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  • Search: subject:"Retail service robots"
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Subject
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Robot 2 Roboter 2 Arbeitszufriedenheit 1 Automation 1 Automatisierung 1 Consumer behaviour 1 Customer service 1 Dienstleistungsqualität 1 Einzelhandel 1 Frontline employee characteristics 1 Innovation adoption 1 Innovationsakzeptanz 1 Job satisfaction 1 Konsumentenverhalten 1 Kundenservice 1 Leistungsmotivation 1 Motivation 1 Motivation theory 1 Motivational factors 1 Retail service robots 1 Retail trade 1 Salespeople 1 Service quality 1 Technology acceptance model 1 Verkaufspersonal 1 Work motivation 1 automated social presence 1 perceived sincerity 1 persuasion knowledge 1 persuasive intent 1 retail service robots 1 robot anthropomorphism 1
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Undetermined 2
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Article 2
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Lee, Heekyung 1 Lin, Hsiu-Fen 1 Yi, Youjae 1
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Journal of service research 1
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
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An integrated model examining frontline employee willingness to work with retail service robots
Lin, Hsiu-Fen - 2025
Persistent link: https://www.econbiz.de/10015373285
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Humans vs. service robots as social actors in Persuasion settings
Lee, Heekyung; Yi, Youjae - In: Journal of service research 28 (2025) 1, pp. 150-167
Persistent link: https://www.econbiz.de/10015386508
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