Rutainurwa, Veneranda; Mwenda, Beny; Israel, Baraka - In: Cogent Business & Management 11 (2024) 1, pp. 1-18
business, interact and communicate with customers and suppliers along their supply chains (SC). Yet, there exists limited … knowledge of how investing in ICT can be leveraged to help firms streamline SC integration and achieve sustainable financial … performance (FPF). Drawing on dynamic capability theory, this research delineates the dimensions of internal SC integration (ISI …