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  • Search: subject:"SERVICE"
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Year of publication
Subject
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Service quality 24,809 Dienstleistungsqualität 23,905 Dienstleistungssektor 13,586 Service industry 12,898 Theorie 11,793 Theory 11,763 Deutschland 11,393 Finanzdienstleistung 11,050 Financial services 10,644 Germany 10,468 Debt management 10,202 Schuldenmanagement 10,098 Consumer behaviour 8,787 Customer satisfaction 8,616 Konsumentenverhalten 8,602 Kundenzufriedenheit 8,120 Relationship marketing 7,867 Beziehungsmarketing 7,787 USA 7,785 United States 7,370 Welt 6,661 World 6,648 Öffentliche Dienstleistung 5,885 Public services 5,762 Dienstleistung 5,736 Logistikunternehmen 5,676 Logistics provider 5,662 Außenpolitik 5,584 Foreign policy 5,582 Dienstleistungshandel 5,428 Trade in services 5,426 Öffentlicher Dienst 5,330 EU countries 5,224 EU-Staaten 5,224 Civil service 4,421 Innovation 4,374 Großbritannien 4,078 Services 4,070 United Kingdom 3,980 Unternehmensdienstleistung 3,777
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Online availability
All
Free 39,336 Undetermined 37,576 CC license 2,743
Type of publication
All
Article 81,435 Book / Working Paper 63,999 Journal 1,495 Other 114 Database 4
Type of publication (narrower categories)
All
Article in journal 55,776 Aufsatz in Zeitschrift 55,776 Graue Literatur 18,904 Non-commercial literature 18,904 Aufsatz im Buch 13,655 Book section 13,655 Working Paper 11,776 Arbeitspapier 11,251 Hochschulschrift 4,571 Collection of articles of several authors 4,032 Sammelwerk 4,032 Thesis 3,495 research-article 3,266 Aufsatzsammlung 2,242 Amtsdruckschrift 2,153 Government document 2,153 Case study 1,788 Fallstudie 1,788 Konferenzschrift 1,680 Conference proceedings 1,020 Bibliografie enthalten 846 Bibliography included 846 Conference paper 820 Konferenzbeitrag 820 Article 806 Statistik 789 Statistics 596 Dissertation u.a. Prüfungsschriften 595 No longer published / No longer aquired 468 Lehrbuch 407 case-report 362 Textbook 330 Collection of articles written by one author 327 Sammlung 327 Forschungsbericht 312 Advisory report 264 Gutachten 264 conceptual-paper 249 review-article 247 Handbook 237
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Language
All
English 113,501 German 20,338 Undetermined 8,259 French 1,706 Spanish 876 Russian 616 Italian 500 Polish 418 Hungarian 236 Portuguese 211 Swedish 191 Dutch 165 Danish 118 Finnish 91 Norwegian 75 Czech 60 Lithuanian 52 Croatian 50 Romanian 46 Ukrainian 45 Slovak 38 Malay (macrolanguage) 27 Bulgarian 23 Chinese 17 Arabic 16 Serbian 16 Slovenian 14 Modern Greek (1453-) 10 Indonesian 9 Thai 9 Turkish 9 Afrikaans 8 Japanese 8 Multiple languages 8 Korean 7 Bosnian 4 Vietnamese 4 Azerbaijani 3 Estonian 3 Latvian 3
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Author
All
Mattoo, Aaditya 248 Bruhn, Manfred 204 Hoekman, Bernard M. 162 Corsten, Hans 125 Edvardsson, Bo 115 Siciliani, Luigi 89 Vargo, Stephen L. 85 Krcmar, Helmut 83 Gallouj, Faïz 82 Crew, Michael A. 81 Eichengreen, Barry 77 Francois, Joseph F. 77 Gebauer, Heiko 76 Stauss, Bernd 74 Asongu, Simplice 73 Kowalkowski, Christian 73 Wirtz, Jochen 73 Gössinger, Ralf 72 Mattila, Anna S. 72 Kaiser, Ulrich 71 Witell, Lars 71 Kleindorfer, Paul R. 69 Grönroos, Christian 67 Hanushek, Eric Alan 66 Hadwich, Karsten 64 Han, Heesup 62 Propper, Carol 59 Straume, Odd Rune 58 Jaag, Christian 57 Jahn, Elke J. 57 Lechner, Michael 57 Panizza, Ugo 57 Tarr, David G. 57 Gustafsson, Anders 56 Lusch, Robert F. 56 Rubalcaba-Bermejo, Luis 56 Borchert, Ingo 55 Daniels, Peter W. 55 Sauvé, Pierre 55 Rahman, Zillur 54
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Institution
All
International Monetary Fund 2,488 International Monetary Fund (IMF) 2,466 National Bureau of Economic Research 773 Internationaler Währungsfonds 746 OECD 526 International Monetary Fund / African Dept 262 World Bank 257 International Monetary Fund / European Dept 221 Springer Fachmedien Wiesbaden 217 Europäische Kommission 183 International Monetary Fund / Western Hemisphere Dept 174 IGI Global 172 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 157 International Monetary Fund / Asia and Pacific Dept 137 World Bank Group 137 International Labour Organization (ILO), United Nations 124 European Agency for Safety and Health at Work 121 International Monetary Fund / Middle East and Central Asia Dept 110 HAL 99 Inter-American Development Bank 97 Europäische Kommission / Statistisches Amt 85 Organisation for Economic Co-operation and Development 83 Edward Elgar Publishing 77 Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz 76 Economics Research, World Bank Group 73 European Commission / Directorate-General for Economic and Financial Affairs 66 Weltbank 65 European Foundation for the Improvement of Living and Working Conditions 62 Mathematica Policy Research 62 UNCTAD 61 Nomos Verlagsgesellschaft 55 Verlag Dr. Kovač 51 Université Paris-Dauphine (Paris IX) 49 European Parliament / Directorate-General for Internal Policies of the Union 48 World Trade Organization 48 European Central Bank 46 eSocialSciences 42 Internationales Arbeitsamt 40 Österreichisches Institut für Wirtschaftsforschung 39 Asian Development Bank 38
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Published in...
All
IMF Staff Country Reports 3,284 IMF country report 1,303 The service industries journal 781 NBER working paper series 767 SpringerLink / Bücher 753 International journal of hospitality management 712 Journal of business research : JBR 658 Working paper / National Bureau of Economic Research, Inc. 638 NBER Working Paper 609 Discussion paper series / IZA 551 Journal of retailing and consumer services 543 Journal of Services Marketing 506 The journal of services marketing 473 European journal of operational research : EJOR 427 International journal of production economics 417 International journal of production research 412 Total quality management & business excellence 392 Working paper 353 IMF Working Papers 348 Industrial marketing management : the international journal for industrial and high-tech firms 346 Transportation research / E : an international journal 343 Discussion paper / Centre for Economic Policy Research 319 Public management review 315 IZA Discussion Paper 313 Journal of service management 311 International journal of contemporary hospitality management 301 CESifo working papers 300 Policy research working paper : WPS 298 World Bank E-Library Archive 287 IMF working papers 277 Springer eBook Collection 254 Service business 248 Management science : journal of the Institute for Operations Research and the Management Sciences 236 Tourism management : research, policies, practice 221 Journal of service research : JSR 220 Telecommunications policy : the international journal of digital economy, data sciences and new media 219 Cogent business & management 216 Services marketing quarterly 214 International journal of business information systems : IJBIS 207 Journal of hospitality marketing & management 205
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Source
All
ECONIS (ZBW) 128,044 RePEc 8,079 Other ZBW resources 4,798 USB Cologne (EcoSocSci) 3,748 EconStor 1,506 BASE 682 ArchiDok 104 USB Cologne (business full texts) 85 OLC EcoSci 1
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Showing 1 - 10 of 147,047
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Evaluating the impact of cloud computing on SME performance : a systematic review
Mkhize, Ayaphila; Mokhothu, Katleho D.; Tshikhotho, … - In: Businesses 5 (2025) 2, pp. 1-56
infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS), offer potential to overcome these …-enabled scalability and access to advanced technology. Key adoption drivers include management support (cited by 68% of studies), service …
Persistent link: https://www.econbiz.de/10015434556
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Emotional energy : when customer interactions energize service employees
Cayla, Julien; Auriacombe, Brigitte - In: Journal of marketing 89 (2025) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10015374132
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ECB guide on outsourcing cloud services to cloud service providers
European Central Bank - 2025
services market is highly concentrated, with many cloud service providers (CSPs) relying on proprietary technologies … dependency on an ICT third-party service provider. Moreover, the nature of cloud services poses challenges regarding the …
Persistent link: https://www.econbiz.de/10015440001
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Impact of transformational leadership on service delivery behaviours of frontline service employees
Jauhari, Hemang; Kumar, Manish; Pandey, Jayesh - In: Journal of retailing and consumer services 79 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015098526
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Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie; Matook, Sabine; Dennis, Alan - In: Journal of business research : JBR 174 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
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The Nexus between the digital service economy and intraregional wage inequalities
Capello, Roberta; Lenzi, Camilla; Panzera, Elisa - In: Economic geography 100 (2024) 3, pp. 246-273
Persistent link: https://www.econbiz.de/10014575910
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Reuse of service concept elements for modular service design
Hunke, Fabian; Satzger, Gerhard; Tuunanen, Tuure - In: Journal of service management 35 (2024) 6, pp. 216-241
Persistent link: https://www.econbiz.de/10015401007
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Exploring the effects of service innovation ambidexterity on service design in the tourism and hospitality industry
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Tajdini, … - In: International journal of hospitality management 119 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015070775
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The hidden keys to customers satisfaction in the booming cloud kitchen industry of Bangladesh
Rahman, Md Azizur; Akter, Salma; Ashrafi, Taj - In: Revista de métodos cuantitativos para la economía y … 39 (2025), pp. 1-23
, quality, delivery speed, customer service, and social comparison affect satisfaction in the Bangladeshi market. The objective … using SEM procedures. The study indicates criteria such as price, quality, speed of delivery, customer service, and social … comparison predominantly affect consumer satisfaction. However, the present study indicated that when quality and service are …
Persistent link: https://www.econbiz.de/10015438139
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Pricing and coordination of product service supply chain under an industrial internet platform environment
Li, Xiangdong; Wu, Xinkun; Wang, Junli; Cui, Linghui - In: Modern supply chain research and applications 7 (2025) 3, pp. 424-456
address pricing and coordination issues in product-service supply chains under industrial Internet platforms. By building a … platform, this paper analyzes the changes in service operation modes, service demand and service costs arising from the … manufacturer's service-oriented intelligent transformation. First, with higher cost-saving coefficients and greater sensitivity of …
Persistent link: https://www.econbiz.de/10015549077
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