Sann, Raksmey; Lai, Pei-Chun; Liaw, Shu-Yi; Chen, Chi-Ting - In: Journal of Hospitality and Tourism Insights 6 (2023) 5, pp. 2565-2594
Purpose This study aims to develop an assessment scale for university service quality (university SQ) and examine … assessment of the service quality (SQ) of universities. Having adopted the bias-corrected and accelerated (BCa) bootstrap … associated and have positive relationships with students' satisfaction with university SQ. Furthermore, university SQ and …